Aug 25, 2007

VoIP for next to nothing

Brett Arends, at TheStreet.com, opines that  the increasing ease with which software  VoIP can be installed  is  returning the power to the consumer after nearly a century of having to bear the diktats of the telecom giants.

Moreover, the early pioneers of VoIP like Skype and Vonage are finding it difficult to attract and keep customers.

Says Brett  "Skype isn't the cheapest service. You may not want to spend $150 buying a new "Skype" phone. And if you do, you're stuck using it with Skype -- to change to a new VoIP provider you'll need a new phone. So I explored the independent route. It was much easier than I expected."

 


Jul 15, 2007

Yoomba is good; too good, perhaps

You’ve got to admit it’s a compelling promise: Phone calls through your email address.

The interesting idea comes from start-up Yoomba, a company jointly headquartered in Tel Aviv and Silicon Valley, and the company is (perhaps) audaciously billing itself as “the world’s first peer-to-peer open communications experience.”

The Yoomba blog is equally as ecstatic: “We understood [that] we need to create something from scratch - a new open experience. This experience should look, act, and feel like something you already know. So we created the Yoomba experience!”

Yoomba has reportedly developed technology which “turns any email address into a phone or instant messenger.” This means, essentially, that phone calls could become free. In theory. The technology that has the blogosphere abuzz is an open peer-to-peer application that “sits on top of every email network,” thereby turning any email address into a phone or messenger.

Yoomba promises to integrates into email applications, adding buttons next to contact details in all of the major webmail programs, Outlook and Outlook Express. Said buttons provide one-click access to contacts using voice or instant messaging.

The strangely-named co-founder/CEO of the strangely-named company, Elad Hemar, declared that “Yoomba has created email calling and email chat in the simplest way possible,” claiming that “At Yoomba we are changing the way people communicate by providing the first open p2p network, putting consumers back in control.”

(Though this snarky My VoIP Newswriter could ask, “‘Back in control?’ When have consumers ever had control over telecom services?”)

You can activate an account at the Yoomba homepage; before you too, however, you may want to take a look at a handful of cautionary tales reported on a piece over at Network World by Cara Garretson; the title self-explanatorily declares “Early Yoomba users say the service spams contact lists” and is a bit of a downer for something that kind of sounded too good to be true.

(Of course, you know what they say about things that sound too good to be true.)

Some grievances – aptly demonstrating the 21st-century infatuation with the exclamation point, incidentally – posted at Network World and collected from other sources go like this:

• “It spammed my entire contact list…. I call that a virus.”

• “…not in fact my closest friends ‘on’ Yoomba, but rather my entire contact list, [Yoomba] proceeded to spam. How embarrassing. Needless to say, I uninstalled.”

• “These guys put in this cute little feature where after install, it brings up a screen to add contacts. If you don’t read carefully (or maybe even if you do ... I can’t seem to get back to the screen) it spams all of your freaking contacts!!!”

Wellllll, My VoIP News is willing to give Yoomba the benefit of the doubt for the time being; perhaps this is just a security issue…? Or maybe i’m just salivating at the possibility of free phone calls with a hard technology upgrade…If any users have comments, please send them to My VoIP News before i “embarrass” myself with spamming. This thing really sounds too good to be true!!!!

Jul 14, 2007

Hello(Soft) from Thrane. And Thrane, too…

Hilariously named Japanese firm HelloSoft announced a nice win this week, with Thrane & Thrane, an international manufacturer of terminals and land earth stations for global mobile satellite and radio communication, has licensed HelloSoft’s VoIP solutions for the Thrane & Thrane next generation Explorer handset.

HelloSoft provides a comprehensive software solution for enabling VoIP solutions on mobile handsets without having to make changes to existing hardware designs.

Said HelloSoft’s Ron Victor, General Manager for Marketing & Business Development, clearly giddy with sale fever: “As VoIP becomes a household name, HelloSoft has become the choice VoIP software for OEMs, ODMs and semiconductor companies.”

HelloSoft’s products seek to enable mobile device manufacturers to design and architect products that are power efficient. HelloSoft has a range of VoIP and wireless products designed for multiple high-volume markets, including multi-mode devices which enable OEMs, ODMs and semiconductor manufacturers to deliver VoIP enabled product.

Thrane & Thrane is reportedly the world’s leading manufacturer of terminals and land earth stations for global mobile satellite and radio communication. Incorporated in 1981, Thrane & Thrane has established its position within global mobile satellite services based on the Inmarsat system, and today provides equipment for land-based, maritime and aeronautical use. Brand names for the communication products include Thrane & Thrane, Explorer and Sailor, and are typically available through distributors and partners and as OEM products. The company is listed on the Copenhagen Stock Exchange.

HelloSoft is a provider of VoIP tech for wireline and wireless devices. The company seeks to enable mass deployment of fully featured multi-mode wireline and wireless devices by providing optimized RISC-based VoIP software products with superior voice quality, QoS, and call switching.

HelloSoft is headquartered in San Jose, California with an R&D facility in Hyderabad. Among HelloSoft clientele are Skype, HTC, BenQ, CEC, Toshiba, Panasonic, Accton, Wistron NeWeb, NeoMagic, a la Mobile and 5V Technologies. HelloSoft partners include Texas Instruments, Intel, LongBoard, Arm, MIPS, Microsoft and Symbian.

Blogger Who

A blogging dude over at ZDNet is making a preemptive announcement regarding a Genesys product that will come out on Monday. (Perhaps they’ve got a time machine over there.)

In any event, barring a neutron-flow polarity reversal which might muddle things up a bit, Genesys will be introducing Genesys Meeting Center 4.0, a browser-based utility that will mark the first VoIP-enabling utility for the iPhone – VoIP solution, indeed.

According to the Doctor – I mean, blogger – “Browser-based Genesys Meeting Center 4.0 will work via the iPhone’s Safari browser to enable meeting initiation via desktop VoIP. The technology will be included with meeting tools Publisher, Outlook & Lotus Contacts control, Outlook Calendar, and Meeting Launcher. Additionally, VoIP Soft Phone capability, which already is included in Genesys Meeting Center, will be included in this release as well.”

Genesys representatives have promises that “all features regularly viewable on a desktop during a web meeting are supported on the iPhone with zoom-in capabilities and portrait/landscape view.”

Jul 09, 2007

Big in Europe

You gotta love In-Stat reports, always full as they are with numbers and conclusions and predictions…

Europe Leads the Booming Consumer VoIP Market is the latest publication from the high-tech market research firm. In-Stat kicks off their plug with the familiar statistic that says total Voice over IP subscribers worldwide increased from 14 million to 50 million subscribers from 2005 to 2006. And who’s leading the way but … Europe?

“Europe showed the largest gain in consumer VoIP subscribers,” says Keith Nissen, In-Stat analyst. “The European VoIP market is being aided by local loop unbundling, the introduction of cable telephony and triple-play service bundles, as well as operator consolidation. In contrast, US wireline operators added only 4 million VoIP subscribers in 2006. No one seems interested in selling anything other than plain old telephone service.”

Some figures (o boy, figures!) turned up in the research include:

• The countries with the largest VoIP subscriber gains in 2006 include France, Germany, and the Netherlands.

• In 2011, the US will represent only 18% of the global consumer VoIP market.

• By 2011, In-Stat predicts the consumer VoIP market will grow from $15 billion to nearly $44 billion worldwide.

• In-Stat forecasts that by 2011, 38% of broadband households worldwide will subscribe to VoIP services.

“Europe Leads the Booming Consumer VoIP Market” covers the worldwide market for Voice over Internet Protocol, with forecasts for global VoIP subscribers, segmented by region, through 2011. It also includes analysis (yes!) of major VoIP markets around the world. Finally, also promised is an “analysis of market drivers and challenges.”

The price is $3,495.

Jul 08, 2007

Beware exploding cell phones

It’s not much to do with business VoIP or VoIP solutions, per se, but it may behoove you to check out Cellular-News.com’s top story of the past seven days. As it turns out, your cellular phone can kill you. In horrible ways.

According to the ‘site, Chinese laborer Xiao Jinpeng had his Motorola mobile explode in his chest pocket, breaking his ribs and resulting in bone fragments piercing his heart. Whoa.

Xinhua News Agency reports a spokesperson implying a typical problem for the fatal phone: The batteries were poor-quality copies and that Motorola China is “working with the Chinese authorities to determine and investigate the root cause.”

As for this My VoIP News writer, I think I’ll be leaving the phone in my bag for a while.

Jul 07, 2007

Excellent growth, milestone for Aussie VoIP firm

Congratulations go out the Australian VoIP solution provider MyNetFone for passing the 35,000-customer milestone as of the end of the company’s fiscal year 2007. Making the number more impressive is the fact that MyNetFone passed the 20,000-subscriber mark in November 2006; June 2007 marked the end of the fiscal year’s business.

VoIP is on the increase in Oz big time, to be sure, but MyNetFone’s rise is impressive still; check out the 10,000 subscribers in May 2006. (That’s a 250 percent increase in thirteen months, for those of you business VoIP fans keeping score at home.)

My Net Fone Ltd. managing director Andy Fund called his company “a force to be reckoned with in the Australian service provider area,” and said that June had seen the signing up of some 5,000 new customers. The stats “[confirm] the continuing upward trend of customer take up of the MYNetFone service and represents the confidence and support the market is giving the company.”

This week, My Net Fone received an additional Aus. $1 million (approximately $858,000) in equity earlier in the week with half coming from investors and the other half coming from Symbio Networks.

As for the future, Fung is confident: “We continue to build-up our service infrastructure; develop technical and customer service capabilities to support a rapidly expanding customer base. The company is this well positioned to take advantage of the continuing broadband roll-out in Australia and the increasing internet adoption by users for both business and personal applications.”

Jul 04, 2007

Vyke’s latest shot in VoIP war

Vyke has announced a new VoIP solution that’s more than a solution; it’s a crusade.

Vyke subsidiary Vyke AS will “soon” be releasing an upgrade to its mobile VoIP solution that promises to “restore full mobile VoIP functionality to mobile handsets that have been intentionally crippled by mobile operators.”

It’s the latest shot fired in the battle between the T-Mobiles and Vodafones and Truphones and Vykes of the world, with the latter Davids looking to provide VoIP services in the face of even the Open Mobile Terminal Platform's involvement.

Expected for release in the fourth quarter of 2007, the new version of Vyke Mobile IP will provide a stand alone mobile VoIP solution that “circumvents the mobile operator orchestrated removal of built-in handset VoIP capabilities.” (Again, that’s the company’s own PR lingo.)

No doubt the little guys appreciate their competitor’s militant stand despite having to share the market. Vyke, whose mission statement is “based upon empowering the user to make his or her own choices regarding their communication services,” is an a bit of a roll lately, having recently gotten in with the Cloud to allow Vyke access in enviable metropolitan networks like those of the City of London, Canary Wharf, Manchester and Amsterdam.

Kjetil Bøhn, Vyke Communications plc CEO stated in conjunction with the announcement that “The incumbent mobile network operators must be feeling very threatened by mobile VoIP. In the short amount of time that this immerging technology has been in the market, they have already responded by removing VoIP capabilities from mobile handsets…”

Meanwhile, Tommy Jensen, Vyke Communications plc executive chairman took a shot at the trying-to-help Open Mobile Terminal Platform, a mobile operator-sponsored forum dealing with mobile handset issues, which “totally missed the point with its June 28th report on mobile VoIP.”

The report, now available as a white paper entitled “Management of VoIP Settings,” detailed guidelines so that mobile operators might disable mobile VoIP features from new handsets sold under contract subsidy.

The paper suggests that operators are entitled to either remove or lock VoIP apps on handsets which they subsidise but must allow the subscriber to unlock the application after the initial contract period has been reached.

Said Jensen, “This really does beg the question of why the operator is disabling anything when the whole point of providing contract subsidies is to get a minimum-term contract with the user...”

For Jensen and Vyke, it’s all about network neutrality: “When Vodafone decides … to prohibit their users from using third party applications for services like instant messaging, VoIP or text messaging, they are effectively censoring their user’s ability to choose what services they want to access from a network that they are paying for...”

ShoreTel shares sell (finally)

After a delay of about a week due to the pesky matter of a lawsuit, business VoIP services provider ShoreTel, Inc., yesterday announced the pricing of its initial public offering of 7,900,000 shares of its common stock at a price of $9.50 per share. ShoreTel also granted the underwriters a thirty-day option to purchase up to an additional 1,185,000 shares of common stock.

Lehman Brothers Inc. and J.P. Morgan Securities Inc. are acting as joint book-running managers for the offering, and Piper Jaffray & Co., JMP Securities LLC, and Wedbush Morgan Securities Inc. are acting as co-managers. The offering is being made only by means of a prospectus, a copy of which may be obtained from the prospectus department of Lehman Brothers Inc.

Mitel Networks Corporation, a producer of unified Internet Protocol communications solutions and applications, filed a lawsuit against ShoreTel Inc. in the US District Court for the Eastern District of Texas on Wednesday last week, alleging infringement of four Mitel patents on the same day ShoreTel had hoped to launch its initial public offering.

In a well-quoted remark, Mitel’s Christian Szpilfogel stated pointedly at that time that “Mitel has invested significant resources into intellectual property in support of its communications innovations, and we intend to assert our rights against those that infringe that intellectual property.” Alongside announcing the lawsuit itself came the news that Mitel has retained the services of Fish & Richardson P.C.

ShoreTel officials and legal advisors have yet to comment on the lawsuit, the IPO or its delay.

ShoreTel Inc. shares had been expected to begin trading yesterday after the company’s IPO priced at $10.50 on that Wednesday. The company offered 7.9 million shares in the IPO. Instead, the shares went off at $9.50 this week, sold for within a dollar of that price, and garnered $75 million for the company.

Many industry pundits sees ShoreTel's move to go public as a response to rival business VoIP solutions provider Avaya going private.

Private equity firms TPG Capital and Silver Lake reportedly put in an $8.2 billion bid for Avaya Inc; the $17.50 per share price for Avaya is a 28 percent premium over the closing share price on May 25, the day before reports of negotiations to sell Avaya.

Founded in 1996, ShoreTel is headquartered in Sunnyvale, Calif., with regional offices in the United Kingdom; Sydney, Australia; and Munich, Germany. ShoreTel can also boast that, for four years running, IT execs surveyed by independent firm Nemertes Research have rated ShoreTel highest in customer satisfaction among business VoIP solution providers.

Jul 03, 2007

Jumping in the BigPond

There’s a bit of criticism emanating from Oceania against Telstra and BigPond today over a new VoIP solution that actually isn’t a solution at all.

According to APCMag.com, “BigPond has started distributing ‘2wire’ modems with VoIP built-in to ADSL customers, but has ordered the manufacturer to remove the VoIP functionality from the modem’s firmware.”

Audaciously enough, it seems as though the modem has built-in analog telephone adaptor but “comes with a piece of sticky-tape stuck over the VoIP port, and, more importantly, the firmware has had the VoIP functionality removed.”

BigPond spokesman Craig Middleton was quoted as stating that “it’s called ‘future proofing’ a product ... for if or when Telstra might offer a VoIP service.” Hmmm…

Meanwhile, accentuating the positive (mostly) is Oz telco Telstra’s release of personal homepages on iPond, which at least one blogger is astute enough to realize that name will probably be “attracting the fury of Apple’s lawyers over the similar iPod trademark).”

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