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Jul 02, 2008

Essential VoIP features for VoIP systems

Basically, there are five features that VoIP offers. These include standard business class features, namely three way calling, call forwarding, call hold, auto-attendant, and caller ID. But there are other great features that VoIP also come with and which you can definitely take advantage of.

Conferencing features

VoIP Conferencing enables you to create virtual meeting spaces. It amalgamates web and voice conferencing, combining voice with content, as with presentations and other communication modalities. It enables you to search conference archives for keywords and specific topics. It also enables you to transcribe speech into text.

Voicemail features

You can access your voicemail box from anywhere you are and whenever. If you have a VoIP phone, you can customize a four-digit password to access your voicemail. You can even receive and play back your messages by email using your personal computer. You can set up your voicemail to send you an email notification if you have voicemail. You can customize your voicemail using a VoIP phone or via the Internet.

It enables you to turn your VoIP phone service off or on whenever you want, change the number of rings before calls go to voicemail, activate email notifications at the touch of a button, and many more.

VoIP Voice Mail enables you to delete, store, play back inbound messages, record inbound messages and greetings, set up mailboxes, forward your voicemail to your email as an audio attachment.

When you want to access your voicemail through your VoIP telephone, you just have to dial your pass code and the automatic attendant will walk you through deleting or saving your old emails, retrieving all of your new voicemails, and let you know how many voicemails you have.

When you want to access your voicemail through a local access number, you just have to dial the number and give out your VoIP phone number and password to the attendant.

You can also access your voicemail through your VoIP provider online account management portal and just login by typing your username and password. Just click on the voicemail tab to listen.

VoIP Virtual Numbers

Here you can create multiple phone numbers based on location. You can create different numbers on local area codes and prefixes. This is a very useful feature where a local presence matters.

VoIP Number Portability

It enables you to receive calls from any phone in the world. Anyone that has your number dialed in his phone can contact you anytime and anywhere.

VoIP Auto-Attendant

The Auto-Attendant enables you to dial by name/extension, connect you to a predefined number of extensions, or connect you directly to the operator. It basically acts as a receptionist able to answer inbound calls.

VoIP Hunt Groups

The VoIP Hunt Groups allow for inbound calls to be routed to many extensions automatically until the call is actually answered. It may be set up so that phone lines ring simultaneously or sequentially.

Make money as a VoIP wholesale provider

As a VoIP wholesale provider, you can easily make money buy just selling VoIP goods and services to VoIP resellers. The market is rapidly growing but not everyone has the knowledge to gain profit from such a fast moving industry.

Basic concepts you should know first

There is a great need for VoIP services all over the world, thus you must be familiar with the different markets for them and their forecasted demand. In order to make as much money as a VoIP wholesaler, you first need to know what motivates customers to switch providers. You should also find out the reasons why many VoIP wholesale startups fail. Decide which is more important for your business -- price or quality. If you give VoIP services at a low price, then chances of customers being attracted would be higher.

But, bear in mind that not all customers go for a cheap price at all times; they also want the best quality there is to satisfy their VoIP needs. Providers offer different kinds of products, so it is recommended to compare them first before deciding which you will choose to partner with. Be in the know with the things that other successful VoIP wholesaler start-ups do to overcome the lack of brand recognition, then decide whether you should recruit marketing partners or not. Knowing how your clients or customers respond to different services and promotionals can play a great role in procuring additional clients. You should also find out how to assign the right price to maximize your profits and optimize your time. Once you have created a system that is almost automatic, you will have more time and energy to devote to your R&D and marketing efforts.

VoIP service providers

The most popular VoIP service providers include Vonage, Skype, Sun Rocket, and Verizon. Choose the VoIP service provider that knows how to establish the appropriate service portfolios and build in target VoIP markets. The service provider that you opt to partner with should be one that knows if there’s a threshold level of broadband penetration to justify VoIP rollout. The service provider should also know if there is a killer VoIP application out there and what applications are available. Of course, the price should be the main factor when choosing the right service provider, so that you can make a greater income. However, while you’ll be after the provider that offers the lowest price, make sure you do not neglect quality and service consistency to ensure the patronage of your resellers.

Be competitive

In order to make more money than other VoIP wholesale providers, you need to be as aggressive and competitive as possible. Say goodbye to lazy days and hello to a more vigilant and alert business system. Be on the lookout for VoIP device makers like Netgear, D-Link, and Linksys because they reportedly make more money than service providers. Take your cue from those who have already succeeded in the industry and add a little of your own genius to try and surpass the current trend. VoIP may sound like a highly technical and intimidating trade at first; but if you’re really bent on making it in this business and educate yourself with the basics and constantly get updates on newest trends, then earning a hefty profit should be a piece of cake.


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