Essential VoIP features for VoIP systems
Basically, there are five features that VoIP offers. These include standard business class features, namely three way calling, call forwarding, call hold, auto-attendant, and caller ID. But there are other great features that VoIP also come with and which you can definitely take advantage of.
Conferencing features
VoIP Conferencing enables you to create virtual meeting spaces. It amalgamates web and voice conferencing, combining voice with content, as with presentations and other communication modalities. It enables you to search conference archives for keywords and specific topics. It also enables you to transcribe speech into text.
Voicemail features
You can access your voicemail box from anywhere you are and whenever. If you have a VoIP phone, you can customize a four-digit password to access your voicemail. You can even receive and play back your messages by email using your personal computer. You can set up your voicemail to send you an email notification if you have voicemail. You can customize your voicemail using a VoIP phone or via the Internet.
It enables you to turn your VoIP phone service off or on whenever you want, change the number of rings before calls go to voicemail, activate email notifications at the touch of a button, and many more.
VoIP Voice Mail enables you to delete, store, play back inbound messages, record inbound messages and greetings, set up mailboxes, forward your voicemail to your email as an audio attachment.
When you want to access your voicemail through your VoIP telephone, you just have to dial your pass code and the automatic attendant will walk you through deleting or saving your old emails, retrieving all of your new voicemails, and let you know how many voicemails you have.
When you want to access your voicemail through a local access number, you just have to dial the number and give out your VoIP phone number and password to the attendant.
You can also access your voicemail through your VoIP provider online account management portal and just login by typing your username and password. Just click on the voicemail tab to listen.
VoIP Virtual Numbers
Here you can create multiple phone numbers based on location. You can create different numbers on local area codes and prefixes. This is a very useful feature where a local presence matters.
VoIP Number Portability
It enables you to receive calls from any phone in the world. Anyone that has your number dialed in his phone can contact you anytime and anywhere.
VoIP Auto-Attendant
The Auto-Attendant enables you to dial by name/extension, connect you to a predefined number of extensions, or connect you directly to the operator. It basically acts as a receptionist able to answer inbound calls.
VoIP Hunt Groups
The VoIP Hunt Groups allow for inbound calls to be routed to many extensions automatically until the call is actually answered. It may be set up so that phone lines ring simultaneously or sequentially.
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