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Jul 15, 2007

Yoomba is good; too good, perhaps

You’ve got to admit it’s a compelling promise: Phone calls through your email address.

The interesting idea comes from start-up Yoomba, a company jointly headquartered in Tel Aviv and Silicon Valley, and the company is (perhaps) audaciously billing itself as “the world’s first peer-to-peer open communications experience.”

The Yoomba blog is equally as ecstatic: “We understood [that] we need to create something from scratch - a new open experience. This experience should look, act, and feel like something you already know. So we created the Yoomba experience!”

Yoomba has reportedly developed technology which “turns any email address into a phone or instant messenger.” This means, essentially, that phone calls could become free. In theory. The technology that has the blogosphere abuzz is an open peer-to-peer application that “sits on top of every email network,” thereby turning any email address into a phone or messenger.

Yoomba promises to integrates into email applications, adding buttons next to contact details in all of the major webmail programs, Outlook and Outlook Express. Said buttons provide one-click access to contacts using voice or instant messaging.

The strangely-named co-founder/CEO of the strangely-named company, Elad Hemar, declared that “Yoomba has created email calling and email chat in the simplest way possible,” claiming that “At Yoomba we are changing the way people communicate by providing the first open p2p network, putting consumers back in control.”

(Though this snarky My VoIP Newswriter could ask, “‘Back in control?’ When have consumers ever had control over telecom services?”)

You can activate an account at the Yoomba homepage; before you too, however, you may want to take a look at a handful of cautionary tales reported on a piece over at Network World by Cara Garretson; the title self-explanatorily declares “Early Yoomba users say the service spams contact lists” and is a bit of a downer for something that kind of sounded too good to be true.

(Of course, you know what they say about things that sound too good to be true.)

Some grievances – aptly demonstrating the 21st-century infatuation with the exclamation point, incidentally – posted at Network World and collected from other sources go like this:

• “It spammed my entire contact list…. I call that a virus.”

• “…not in fact my closest friends ‘on’ Yoomba, but rather my entire contact list, [Yoomba] proceeded to spam. How embarrassing. Needless to say, I uninstalled.”

• “These guys put in this cute little feature where after install, it brings up a screen to add contacts. If you don’t read carefully (or maybe even if you do ... I can’t seem to get back to the screen) it spams all of your freaking contacts!!!”

Wellllll, My VoIP News is willing to give Yoomba the benefit of the doubt for the time being; perhaps this is just a security issue…? Or maybe i’m just salivating at the possibility of free phone calls with a hard technology upgrade…If any users have comments, please send them to My VoIP News before i “embarrass” myself with spamming. This thing really sounds too good to be true!!!!

Jul 14, 2007

Hello(Soft) from Thrane. And Thrane, too…

Hilariously named Japanese firm HelloSoft announced a nice win this week, with Thrane & Thrane, an international manufacturer of terminals and land earth stations for global mobile satellite and radio communication, has licensed HelloSoft’s VoIP solutions for the Thrane & Thrane next generation Explorer handset.

HelloSoft provides a comprehensive software solution for enabling VoIP solutions on mobile handsets without having to make changes to existing hardware designs.

Said HelloSoft’s Ron Victor, General Manager for Marketing & Business Development, clearly giddy with sale fever: “As VoIP becomes a household name, HelloSoft has become the choice VoIP software for OEMs, ODMs and semiconductor companies.”

HelloSoft’s products seek to enable mobile device manufacturers to design and architect products that are power efficient. HelloSoft has a range of VoIP and wireless products designed for multiple high-volume markets, including multi-mode devices which enable OEMs, ODMs and semiconductor manufacturers to deliver VoIP enabled product.

Thrane & Thrane is reportedly the world’s leading manufacturer of terminals and land earth stations for global mobile satellite and radio communication. Incorporated in 1981, Thrane & Thrane has established its position within global mobile satellite services based on the Inmarsat system, and today provides equipment for land-based, maritime and aeronautical use. Brand names for the communication products include Thrane & Thrane, Explorer and Sailor, and are typically available through distributors and partners and as OEM products. The company is listed on the Copenhagen Stock Exchange.

HelloSoft is a provider of VoIP tech for wireline and wireless devices. The company seeks to enable mass deployment of fully featured multi-mode wireline and wireless devices by providing optimized RISC-based VoIP software products with superior voice quality, QoS, and call switching.

HelloSoft is headquartered in San Jose, California with an R&D facility in Hyderabad. Among HelloSoft clientele are Skype, HTC, BenQ, CEC, Toshiba, Panasonic, Accton, Wistron NeWeb, NeoMagic, a la Mobile and 5V Technologies. HelloSoft partners include Texas Instruments, Intel, LongBoard, Arm, MIPS, Microsoft and Symbian.

Blogger Who

A blogging dude over at ZDNet is making a preemptive announcement regarding a Genesys product that will come out on Monday. (Perhaps they’ve got a time machine over there.)

In any event, barring a neutron-flow polarity reversal which might muddle things up a bit, Genesys will be introducing Genesys Meeting Center 4.0, a browser-based utility that will mark the first VoIP-enabling utility for the iPhone – VoIP solution, indeed.

According to the Doctor – I mean, blogger – “Browser-based Genesys Meeting Center 4.0 will work via the iPhone’s Safari browser to enable meeting initiation via desktop VoIP. The technology will be included with meeting tools Publisher, Outlook & Lotus Contacts control, Outlook Calendar, and Meeting Launcher. Additionally, VoIP Soft Phone capability, which already is included in Genesys Meeting Center, will be included in this release as well.”

Genesys representatives have promises that “all features regularly viewable on a desktop during a web meeting are supported on the iPhone with zoom-in capabilities and portrait/landscape view.”

Jul 12, 2007

Argyll and Bute, virtually

Britannia’s technological push into the 21st century continues, with Argyll and Bute Council announcing the creation of a “virtual Customer Service Centre function” enabling advisors to work from offices distributed throughout the mainland and islands.

The process of technology-enabling the new centre started in February 2007. The Lagan Frontline software was installed and fully integrated with the Council’s Northgate Council Tax system and Civica Workflow and Electronic Document Management software by April 2007. The installation of the Council’s Cisco IP infrastructure followed, with the Macfarlane CallPlus contact centre integrated shortly thereafter.

The customer service centre is powered by a Macfarlane CallPlus VoIP solution embedded within a Cisco IP infrastructure. At Argyll and Bute, CallPlus is also tightly integrated with Lagan Frontline CRM software.

The virtual customer service centre actually went live last month; in the initial phase of deployment, council tax queries are being handled at a single centre in lovely Campbeltown. A team of four council tax advisors are currently handling around 700-800 customer calls a week.

Current plans call for deployment of the system and multiple sites and “Within months, the operation is likely to be many times bigger,” promises the council. The Council is planning to move benefits; street lighting and roads; leisure bookings; and its library catalogue into the customer service centre by December 2007.

In 2008, the Council is looking to bring planning department and other services into the centre in a rolling programme that hopes to refocus all customer-facing services into a service centre delivery model.

The Argyll and Bute councilship was formed in 1996 and comprises much of Scotland’s coastline. In fact, Argyll and Bute claims some 3,000 miles of coastline, just slightly more than all of that of France.

Founded in 1987, Macfarlane is a UK developer and supplier of communication solutions to service providers, enterprises and public sector organisations. Its CallPlus platform supports applications including a multimedia contact centre, IVR, management statistics, recording and unified communications. Macfarlane boasts strategic partnerships with vendors Lagan, Capita, Northgate, Steria and Serco.

Jul 10, 2007

Cedar growing like ivy

Cedar Point Communications, Inc., producer of VoIP switching technologies for business VoIP providers, is growing on universities, as evidenced by a pair of recent announcements.

Latest comes news that Cedar Point has entered into a five-year research and deployment agreement to provider advanced VoIP solution applications on the University of Massachusetts Amherst campus. The contract calls for what is reportedly the first full deployment of the Cedar Point VoIP solution within a campus environment.

Under terms of the agreement, Cedar Point Safari C3 Multimedia Switching System will be deployed; the new infrastructure seeks to service approximately 30,000 faculty, student and administrative staff.

Safari C3 performed a successful trial at U. Mass. in 2006 in which Safari’s VoIP solution was installed as a replacement for existing PBX and trunking technology within the UMass communications network in residence halls.

Though the deal may be the first Cedar Point project of such extraordinary magnitude on a university campus – in fact, Cedar Point founder/executive vice president George Kassas was excellently quoted over at Information Week as saying “We’re still in the phase of determining the scope of the project … We see this as a sort of Swiss Army knife of technologies – WiMax, multimedia, emerging notification, video, text.” – be sure that the firm is attempting to harvest this fruitful sector.

Earlier this month, Cedar Pointers announced that the firm was to team with PAETEC and Sentri, Inc. in order to develop a comprehensive VoIP solution that “addresses the unique needs of colleges and universities in achieving the full benefits of a converged IP network, including the migration to Voice over IP.”

And in May, Cedar announced an agreement with Texas A&M University in College Station, Texas. A&M U. will be performing a trial of its SAFARI C3 Multimedia Switching System. In the Lone Star State, Texas A&M is using its testing facilities at the Internet2 Technology Evaluation Center in evaluating the capabilities of SAFARI C3 to meet the needs of university telecommunications network providers.

Meanwhile, back in the present, a dude named Jim Barthold over at Cable360.net touches on the Cedar/U. Mass. deal in VoIP Hung Up on College Campus?

“It says something about current VoIP deployments,” writes Barthold, “that a college campus, the fermenting point for innovation and techno-geeks, will use the technology as just another way to efficiently deliver phone calls.”

Plus, Kassas gets in more stuff about the hee-yooge-ness of it all in the piece: “Despite some misconceptions that public schools are not cutting edge and future-thinking institutions, what we’re talking to UMass about and what they’ve done in terms of applications that they’re going to offer in the next six, 12, 18 and 36 months far exceeds anyone’s imagination.”

Jul 09, 2007

Big in Europe

You gotta love In-Stat reports, always full as they are with numbers and conclusions and predictions…

Europe Leads the Booming Consumer VoIP Market is the latest publication from the high-tech market research firm. In-Stat kicks off their plug with the familiar statistic that says total Voice over IP subscribers worldwide increased from 14 million to 50 million subscribers from 2005 to 2006. And who’s leading the way but … Europe?

“Europe showed the largest gain in consumer VoIP subscribers,” says Keith Nissen, In-Stat analyst. “The European VoIP market is being aided by local loop unbundling, the introduction of cable telephony and triple-play service bundles, as well as operator consolidation. In contrast, US wireline operators added only 4 million VoIP subscribers in 2006. No one seems interested in selling anything other than plain old telephone service.”

Some figures (o boy, figures!) turned up in the research include:

• The countries with the largest VoIP subscriber gains in 2006 include France, Germany, and the Netherlands.

• In 2011, the US will represent only 18% of the global consumer VoIP market.

• By 2011, In-Stat predicts the consumer VoIP market will grow from $15 billion to nearly $44 billion worldwide.

• In-Stat forecasts that by 2011, 38% of broadband households worldwide will subscribe to VoIP services.

“Europe Leads the Booming Consumer VoIP Market” covers the worldwide market for Voice over Internet Protocol, with forecasts for global VoIP subscribers, segmented by region, through 2011. It also includes analysis (yes!) of major VoIP markets around the world. Finally, also promised is an “analysis of market drivers and challenges.”

The price is $3,495.

Jul 08, 2007

Beware exploding cell phones

It’s not much to do with business VoIP or VoIP solutions, per se, but it may behoove you to check out Cellular-News.com’s top story of the past seven days. As it turns out, your cellular phone can kill you. In horrible ways.

According to the ‘site, Chinese laborer Xiao Jinpeng had his Motorola mobile explode in his chest pocket, breaking his ribs and resulting in bone fragments piercing his heart. Whoa.

Xinhua News Agency reports a spokesperson implying a typical problem for the fatal phone: The batteries were poor-quality copies and that Motorola China is “working with the Chinese authorities to determine and investigate the root cause.”

As for this My VoIP News writer, I think I’ll be leaving the phone in my bag for a while.

They’re number one! They’re number one!

Who’s now in WiMAX? Alcatal-Lucent, who had their top-dog status in the international market confirmed this week and currently, by default, Russia and the Commonwealth of Independent States’ no. 1 WiMax provider as well.

Alcatel-Lucent and national telecommunications service provider Synterra closed out the business week with the announcement of a partnership to deploy Russia’s first Universal WiMAX networks. This project will be conducted in cooperation with regional telecom operators to provide WiMAX access throughout the country.

Deployment promises to cover many towns and cities with an average population of 100,000 inhabitants, with the first regional WiMAX networks to go operational in the fourth quarter of this year. Beyond this, Synterra intends to partner with operators in order to cover more than 1,000 Russian cities and towns by end of 2008.

Alcatel-Lucent got the enviable job for winning a tender for the delivery of WiMAX infrastructure announced by Synterra in May. The infrastructure will be based on the latest IEEE 802.16e-2005 standards, and new networks will be deployed by regional operators in the 2.5 GHz spectrum band.

“This new project with innovative service provider Synterra is a tangible sign of the technological and economic benefits of Universal WiMAX in high-growth markets such as Russia, and represents a major step toward the deployment of high-capability wireless broadband solution in the market,” said Johan Vanderplaetse, Alcatel-Lucent’s president of CIS activities.

At just about the same time, Alcatel-Lucent representative also announced that industry analyst firm Dell’Oro reported Alcatel-Lucent’s continued market leadership in DSL and IP DSLAM shipments at the end of the first quarter of 2007.

With a 26 percent cumulative market share, the company leads the IP DSLAM market for the second consecutive quarter. For general DSL shipments, Alcatel-Lucent also held on to its leadership position with a cumulative market share of 41 percent, significantly more than double that of the second ranked competitor.

In the first quarter of 2007, Alcatel-Lucent had shipped over 7.3 million DSL lines, resulting in a total of more than 133 million DSL lines shipped. With more than 150 customers deploying its ISAM product portfolio, including 80 percent of the top 20 DSL operators in the world, Alcatel-Lucent is the undisputed leader in the DSL market and looks to be one hard bird to knock off the perch.

Alcatel-Lucent provides VoIP solutions that seek to enable service providers, enterprises and governments to deliver voice, data and video communication services to end-users. Specializing in fixed, mobile and converged broadband networking, IP technologies, applications, and services, Alcatel-Lucent offers end-to-end solutions in more than 130 countries. Alcatel-Lucent achieved adjusted pro forma revenues of €18.3 billion (approximately $24.94 billion) in 2006 and is incorporated in France, with executive offices located in Paris.

Jul 07, 2007

Excellent growth, milestone for Aussie VoIP firm

Congratulations go out the Australian VoIP solution provider MyNetFone for passing the 35,000-customer milestone as of the end of the company’s fiscal year 2007. Making the number more impressive is the fact that MyNetFone passed the 20,000-subscriber mark in November 2006; June 2007 marked the end of the fiscal year’s business.

VoIP is on the increase in Oz big time, to be sure, but MyNetFone’s rise is impressive still; check out the 10,000 subscribers in May 2006. (That’s a 250 percent increase in thirteen months, for those of you business VoIP fans keeping score at home.)

My Net Fone Ltd. managing director Andy Fund called his company “a force to be reckoned with in the Australian service provider area,” and said that June had seen the signing up of some 5,000 new customers. The stats “[confirm] the continuing upward trend of customer take up of the MYNetFone service and represents the confidence and support the market is giving the company.”

This week, My Net Fone received an additional Aus. $1 million (approximately $858,000) in equity earlier in the week with half coming from investors and the other half coming from Symbio Networks.

As for the future, Fung is confident: “We continue to build-up our service infrastructure; develop technical and customer service capabilities to support a rapidly expanding customer base. The company is this well positioned to take advantage of the continuing broadband roll-out in Australia and the increasing internet adoption by users for both business and personal applications.”

Free phone with VoIP: Now you're talking!

Now this is a VoIP solution: a business VoIP plan that actually comes with an IP phone for each subscriber. NBS president Russell Markman described the “Hosted Seat with Phone” VoIP solution as “a new concept in the evolution of business communications, and is at a price point now where we will begin to witness the proliferation of VoIP within the SMB market,” and My VoIP News may forgive the hyperbole this time.

New York, New York-based NBS, telecom reseller and VoIP solution provider, announced today (yes, on Saturday) pricing for their new "Hosted Seat with Phone" VoIP solution. The hosted VoIP solution works just as Centrex service does, but the difference is in the offer: By offering the latest IP phone models as part of the service plan, NBS Hosted V.o.I.C.E., or Voice over Internet Communications Exchange, eliminates the need for new business telephone purchases.

Users are promised a fully functional VoIP solution, featuring IP phones at each seat. The deal starts at $15.99 per seat, and NBS has priced their service with per minute rates; the company also offers unlimited use plans for pre-specified packages of minutes with lower rates.

Directory listing, 911 services, non-verified account codes and multi-party conferencing on demand are included for the primary seat; voice and web portals for account management are also part of the plan, with voicemail to e-mail integration and advanced call forwarding functions built in.

Founded in 1984, NBS provides a variety of voice, data, internet and business VoIP services to a customer base that includes residential, small business, and large corporate clients. With its own systems for electronic provisioning, customer care, and flexible billing, NBS interfaces with several major carriers including Verizon, Qwest, Covad and Level3. NBS also provides its support and back-office infrastructure to wholesale clients. Its NBS V.o.I.C.E. suite of VoIP solutions is offered in Hosted and Direct Trunking configurations for corporations, as well as in residential form.


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