The VoIP PBX Touch(Star)

TouchStar today (on Saturday – really) announces its expansion outside of the call center industry with the availability of its new business VoIP PBX phone system.

TouchStar’s IP PBX system is software-based and seeks to allow businesses to easily expand, upgrade, and maintain their system to grow with their business. The TouchStar VoIP solution promises “classic PBX functionality” and features such as recording, monitoring, conference bridging, call queuing, and intelligent ACD/IVR. The IP PBX Administrator Application seeks to allow the end user to make moves, adds, and changes with little or no involvement by IT or Telecom staff.

TouchStar is a call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data and long distance services, and, of course, the VoIP solution. TouchStar acquired Digisoft in 2005 and Sigmaworx in 2006, and has been named as one of the Denver Business Journal’s “Fastest Growing Large Private Companies in Colorado” for four years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in Pune, India; Mumbai, India; New York, New York; Davenport, Iowa; Manchester, England; and Manila, Philippines.

Comments

[Rafael]

Joseph, VoIP is cheap and great, but it needs to be reliable, and any IT manager is aware of the problems. I'm not familiar with the the PBX you are using, but monitoring the calls and improving voice quality is simply a must in these conditions. You might want to check out Solicall's software.

[Joseph]

I have touch star it is very unreliable calls drop all the time i need something more effective HELP!!!!

I'm doing a voicecast to ivr and 15 out of 20 calls are dropped. call transferring doesn't work. the CS department in the phillipiens suck. i'm stuck with a garbage program and noware to turn

[amit]

VoIP makes easy to call and talk to anyone. VoIP provides facilities to make calls over the internet. VoIP offers best call termination services,Internet VoIP phone service, reseller programs, VoIP PBX and Business VoIP Solutions.Through the VoIP we can make Free Calls easily.