You mean i can’t call 911 in the U.K.?

Ofcom announced a new regulatory code for Voice over Internet Protocol service providers this week to “ensure that consumers have access to important information about the capabilities of their service.”

(You know all about the VoIP 911 situation in the US, right? Well, this is Britain’s version…)

All VoIP providers will be required to comply with this code as of June 2007. The new code of practice requires VoIP providers to clarify:

• whether the service includes access to emergency services;

• the extent to which the service depends on the user’s home power supply;

• whether directory assistance, directory listings, access to the operator or itemization of calls are available; and

• whether consumers will be able to keep their telephone number if they choose to switch providers at a later date.

Furthermore, VoIP providers must:

• secure the customer’s positive acknowledgement of the above at point of sale;

• label the capability of the service; and

• play an announcement each time a call to emergency services is attempted, reminding the caller that access is unavailable.